Highly engaged employees make the customer experience.
Disengaged employees break it.
CEOs and top managers aren’t on the front lines of your organisation, but your employees are.
If they don’t feel happy, engaged, motivated, passionate and respected at work, it will be immediately obvious to your customers.
What are you doing to ignite the passion in your employees?
If you don’t look after your employees and motivate and inspire them, make them feel valued, respected, included and part of your vision, you can expect to lose your top performers to your competitors.
Tony Delaney, CEO Brownie Points
