There are many ways to recognise excellent customer service, outstanding quality of work, improved performance, staff loyalty or over achievement of quotas or key performance indicators.
Today’s employees want to be acknowledged for successes that affect the company and are more inclined to be fully committed, inspired and engaged when their work is acknowledged and celebrated.
However, many organisations still haven’t identified the benefits that can be realised by implementing a culture of recognising and rewarding exceptional behaviour.
The business benefits of reward and recognition include, but are not limited to:
- Reduced staff turnover
- Increased performance
- Improved customer service
If you establish a culture of recognition you will enhance your employees’ experience and encourage them to repeat positive behaviours which drive company performance. Recognition increases productivity and creates a culture of motivated, high performing employees that positively affects your company’s bottom line.
Inspire your staff by aligning your business strategy with an exciting reward and recognition program.
A Brownie Points client recently implemented a program to recognise and reward exceptional staff behaviour in several key areas:
- Peer recognition
- Manager or supervisor recognition
- Customer feedback
They also allocate rewards for:
- Long service
- Recruitment referrals
This client (by utilising Brownie Points technology to deliver instant recognition and points allocation notification, with an on-line catalogue of products, services and experiences), has identified positive results in a very short time.
A well planned and implemented reward and recognition should deliver a significant and measurable return on your investment. For more information on how we can help, visit the Brownie Points web site at www.browniepoints.com.au
