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Effective staff reward and recognition programs

By November 10, 2011 May 6th, 2020 No Comments

Staff reward and recognition programs should deliver a clearly measurable result to your bottom line while inspiring, motivating and engaging your staff. Increasing staff loyalty, reducing staff turnover, improving customer service or increasing sales can lead to major improvements in your business, and your staff should share in those rewards. 

Employee reward programs don’t have to be expensive, they just need to deliver an effective way to re-engage your staff, improve morale or maximise productivity. The improvement to your business should more than cover the financial cost of any well planned and implemented reward and recognition program.

In order to maximise the improvement to your business, behaviours that can be identified and measured should be built into the program. This will deliver key information to allow management to monitor and refine the program.     

“69% cent of workers surveyed say that non-monetary forms of recognition provide the best motivation.” The Gallup Organisation

Importantly, when deciding on the rewards that you plan to offer your staff, remember that different generations are excited by different things, so find out what will best motivate them. A unique “experience” will leave a longer lasting impression with the recipient than cash, which may just pay some bills. In addition, a truly inspiring experience will be talked about with colleagues, friends and relatives, driving the desire to attain further rewards. With a well implemented recognition program the cost of the rewards should be a fraction of the perceived value to the recipient.   

Brownie Points has been designed to take the complexity out of reward and recognition. With fast implementation and personalisation, Brownie Points programs are intuitive and exciting to use, while delivering a significant return on investment.

To learn more, call the Brownie Points team today on 03 9909 7411 or email us at

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